Tagged wfo

Press Release

KnoahSoft Expands Multi-Vendor Integration Support to Include Avaya Aura Contact Center and Avaya Contact Center Select

KnoahSoft, a leading provider of workforce optimization solutions, announces availability of version 4.5 of its Harmony™ workforce optimization software suite

 Read More
Press Release

KnoahSoft to Showcase Harmony Workforce Optimization Solution at 2015 Call Center Week Conference and Expo

Who: KnoahSoft, a workforce optimization (WFO) solutions provider
What: Is a featured exhibitor in booth 604 at the 2015 Call Center Week Conference and Expo
When: June 15-19, 2015
Where: The Mirage, Las Vegas, Nevada

 Read More
Press Release

KnoahSoft and Teleopti to Showcase Workforce Optimization Solutions at 14th Annual Call Center Week

KnoahSoft will demonstrate its workforce optimization (WFO) solutions at Call Center Week June 10 - 14 in Las Vegas. KnoahSoft offers WFO solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce m

 Read More
Press Release

KnoahSoft to Showcase Workforce Optimization Solutions at International Avaya User Group (IAUG) Converge 2013

KnoahSoft, an Avaya Select Product Program Partner, will demonstrate its workforce optimization (WFO) solutions at the IAUG Converge 2013 Conference June 4 - 6 in Orlando, FL.

 Read More
Press Release

VPI's Workforce Optimization Solution Ranks First in Reporting and Ability to Provide Actionable Insights in DMG Consulting's 2011 Product and Market Report

VPI (Voice Print International www.VPI-corp.com) solutions received the highest ranking in reporting and delivery of actionable insights in the 2010 - 2011 Quality Management/Liability Recording/WFO Product and Market Report from DMG Consulting.

 Read More