Tagged workforce-optimization

PPT Solutions Announces Jolynn Antonacci as Vice President of Marketing
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PPT Solutions Announces Jolynn Antonacci as Vice President of Marketing

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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management
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Paula McKinnon Joins PPT Solutions as Vice President of Supplier Management

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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales
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PPT Solutions Announces Scott Forbush as Senior Vice President of Global Sales

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Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.
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Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.

 Dura Software appoints Chris Williams as CEO of newly acquired DVSAnalytics, Inc. Read More
Authority Software Announces General Availability of Workforce Management Solution at SWPP
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Authority Software Announces General Availability of Workforce Management Solution at SWPP

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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions
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Roger Blohm Joins PPT Solutions as Senior Vice President of Partner Solutions

 Addition of industry leader to bolster the company's channel program and growth strategies. Read More
PPT Solutions Announces Promotion of Scott Prater to Senior Vice President of Technology Solutions
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PPT Solutions Announces Promotion of Scott Prater to Senior Vice President of Technology Solutions

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ProFinda Hires Yustina Saleh as Chief Product Officer and Head of Analytics
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ProFinda Hires Yustina Saleh as Chief Product Officer and Head of Analytics

 Bringing vast experience, Saleh is joining ProFinda's leadership at a pivotal junction in their journey to democratise knowledge, unlocking the collective potential of humanity. Read More
PPT Solutions Wins Stevie Awards® for Call Center Consulting Practice of the Year and Customer Service Solutions Technology Partner of the Year
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PPT Solutions Wins Stevie Awards® for Call Center Consulting Practice of the Year and Customer Service Solutions Technology Partner of the Year

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DVSAnalytics Delivers Amazon Connect Integration

 Enterprise-Class Workforce Optimization for Amazon Connect Customers Read More
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DVSAnalytics Announces New Regional Sales Manager

 Art Herold Joins DVS to Support Southeastern U.S. and Latin America Partners Read More
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DVSAnalytics Announces New Director of Sales and Channels

 Kate Fechik Assumes a Leadership Role for Reseller Partner Initiative Read More
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DVSAnalytics Delivers Increased Value With Expanded Salesforce Integration for Contact Centers

 DVSAnalytics Provides Seamless Access to Customer Recordings in Salesforce Read More
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DVSAnalytics Delivers RingCentral Integration

 Enterprise-Class Workforce Optimization for RingCentral Customers Read More
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DVSAnalytics Workforce Optimization and Engagement Management Solutions on Display at Avaya ENGAGE 2019 Solutions Expo

 DVSAnalytics Showcases Workforce Management and Engagement Software Designed to Meet the Needs of Today's Contact Center Read More
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DVSAnalytics Quality Assurance and Workforce Engagement Solutions on Display at QATC 2018 Annual Conference

 DVSAnalytics Showcases Solutions for Quality Management and Training Trends to Meet the Needs of Today's Contact Center Read More
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Trackforce Closes Strategic Growth Investment from Five Elms Capital

 Capital Infusion to Expand Cloud-Based Software Platform for Physical Security Providers Read More
TantaComm Launches API-Based Cloud Recording and Quality Management Platform
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TantaComm Launches API-Based Cloud Recording and Quality Management Platform

 TantaComm, a developer of a portfolio of contact center software and services, announced today that it is offering an affordable, easy to install, maintain and easy to use API-based recording and quality management software for contact centers and business VoIP providers. Read More
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KnoahSoft Expands Multi-Vendor Integration Support to Include Avaya Aura Contact Center and Avaya Contact Center Select

 KnoahSoft, a leading provider of workforce optimization solutions, announces availability of version 4.5 of its Harmony™ workforce optimization software suite Read More
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KnoahSoft to Showcase Harmony Workforce Optimization Solution at 2015 Call Center Week Conference and Expo

 Who: KnoahSoft, a workforce optimization (WFO) solutions provider What: Is a featured exhibitor in booth 604 at the 2015 Call Center Week Conference and Expo When: June 15-19, 2015 Where: The Mirage, Las Vegas, Nevada Read More
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KnoahSoft to Showcase Harmony Workforce Optimization Solution at International Avaya User Group (IAUG) CONVERGE2015

 Who: KnoahSoft, a workforce optimization (WFO) solutions provider What: Is a featured exhibitor in the Avaya booth(exhibit 621) at IAUG CONVERGE2015 When: June 14-18, 2015 Where: Denver, Colorado Read More
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KnoahSoft and Teleopti to Showcase Workforce Optimization Solutions at 14th Annual Call Center Week

 KnoahSoft will demonstrate its workforce optimization (WFO) solutions at Call Center Week June 10 - 14 in Las Vegas. KnoahSoft offers WFO solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce m Read More
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KnoahSoft to Showcase Workforce Optimization Solutions at International Avaya User Group (IAUG) Converge 2013

 KnoahSoft, an Avaya Select Product Program Partner, will demonstrate its workforce optimization (WFO) solutions at the IAUG Converge 2013 Conference June 4 - 6 in Orlando, FL. Read More
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KnoahSoft Selected by Leading Electronics Company for Workforce Optimization

 Knoahsoft, a workforce optimization (WFO) solutions provider, announced today that a leading electronics company has selected Harmony for its regional customer service centers in Asia Pacific. Read More
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Speaker Alert: Public Safety Technology Experts to Explore Most Effective Ways to Prepare for Next Generation 9-1-1

 Upcoming Education Sessions to Showcase Best Practices for Incident Recording, Management and Quality Assurance in a Multimedia World Read More